Information Management

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Open Recommendations

Information Management: Agencies Need to Streamline Electronic Services
GAO-23-105562
Dec 20, 2022
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12 Open Recommendations
Agency Affected Recommendation Status
Office of Management and Budget The Director of the Office of Management and Budget should take steps to promote, through mechanisms such as the Federal Privacy Council and Chief Information Officers Council, sharing of information and lessons learned to help agencies implement the requirements of the CASES Act; this could include SEC sharing information on overcoming challenges and identifying lessons learned. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of Defense should establish a reasonable time frame for when the Department of Defense will be able to accept remote identity proofing with authentication, digitally accept access and consent forms from individuals who were properly identity proofed and authenticated, and post access and consent forms on the department's privacy program website. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Health and Human Services The Secretary of Health and Human Services should establish a reasonable time frame for when the Department of Health and Human Services will be able to digitally accept access and consent forms from individuals who were properly identity proofed and authenticated and post access and consent forms on the department's privacy program website. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of the Interior The Secretary of Interior should establish a reasonable time frame for when the Department of the Interior will be able to accept remote identity proofing with authentication, digitally accept access and consent forms from individuals who were properly identity proofed and authenticated, and post access and consent forms on the department's privacy program website. (Recommendation 4)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Justice The Attorney General should establish a reasonable time frame for when the Department of Justice will be able to accept remote identity proofing with authentication, digitally accept access and consent forms from individuals who were properly identity proofed and authenticated, and post access and consent forms on the department's privacy program website. (Recommendation 5)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Transportation The Secretary of Transportation should establish a reasonable time frame for when the Department of Transportation will be able to accept remote identity proofing with authentication, digitally accept access and consent forms from individuals who were properly identity proofed and authenticated, and post access and consent forms on the department's privacy program website. (Recommendation 6)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

COVID-19: Pandemic Lessons Highlight Need for Public Health Situational Awareness Network
GAO-22-104600
Jun 23, 2022
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12 Open Recommendations
Agency Affected Recommendation Status
Department of Health and Human Services The Secretary of HHS should prioritize the development of the public health situational awareness and biosurveillance network by designating a lead operational division for PAHPAIA implementation. (Recommendation 1)
Open
In September 2022, HHS stated that it was continuing to address this recommendation and would provide an update on the actions it has taken in December 2022.
Department of Health and Human Services The Secretary of HHS should clearly define the roles and responsibilities for the lead operational division responsible for PAHPAIA implementation. The roles and responsibilities should include the specific activities required in PAHPAIA. (Recommendation 2)
Open
In September 2022, HHS stated that it was continuing to address this recommendation and would provide an update on the actions it has taken in December 2022.
Department of Health and Human Services The Secretary of HHS should identify the office responsible for overseeing the completion of the activities performed by the lead operational division and clearly define its roles and responsibilities. (Recommendation 3)
Open
In September 2022, HHS stated that it was continuing to address this recommendation and would provide an update on the actions it has taken in December 2022.
Department of Health and Human Services The Secretary of HHS should ensure that the lead operational division, in developing the PAHPAIA work plan, includes the steps to be taken to address all of the required actions in PAHPAIA. (Recommendation 4)
Open
In September 2022, HHS stated that it was continuing to address this recommendation and would provide an update on the actions it has taken in December 2022.
Department of Health and Human Services The Secretary of HHS should ensure that the lead operational division, in developing the PAHPAIA work plan, includes specific near-term and longterm actions that can be completed to show progress in developing the network. (Recommendation 5)
Open
In September 2022, HHS stated that it was continuing to address this recommendation and would provide an update on the actions it has taken in December 2022.
Department of Health and Human Services The Secretary of HHS should ensure that the lead operational division, in developing the PAHPAIA work plan, includes time frames for implementing the near-term and long-term actions. (Recommendation 6)
Open
In September 2022, HHS stated that it was continuing to address this recommendation and would provide an update on the actions it has taken in December 2022.

Electronic Health Records: Additional DOD Actions Could Improve Cost and Schedule Estimating for New System
GAO-22-104521
Jun 08, 2022
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2 Open Recommendations
Agency Affected Recommendation Status
Department of Defense The Secretary of Defense should direct the Program Executive Officer of Defense Health Management Systems to ensure that the program office develops a reliable cost estimate using best practices described in GAO's Cost Estimating and Assessment Guide, in particular, by addressing those cost practices that were partially or minimally met. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of Defense should direct the Program Executive Officer of Defense Health Management Systems to ensure that the program office develops a reliable schedule using best practices described in GAO's Schedule Assessment Guide, in particular, by addressing those schedule practices that were partially met. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Electronic Health Records: VA Needs to Address Data Management Challenges for New System
GAO-22-103718
Feb 01, 2022
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2 Open Recommendations
Agency Affected Recommendation Status
Department of Veterans Affairs The Secretary of VA should direct the Deputy Secretary to establish and use performance measures and goals to ensure that the quality of migrated data meets stakeholder needs for accessibility, accuracy, and appropriateness prior to future system deployments. (Recommendation 1)
Open
VA concurred and stated that the department will take steps to implement this recommendation.
Department of Veterans Affairs The Secretary of VA should direct the Deputy Secretary to use a stakeholder register to improve the identification and engagement of all relevant EHRM stakeholders to address their reporting needs. (Recommendation 2)
Open
VA concurred and stated that the department will take steps to implement this recommendation.
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