Government Operations

Jump To:

Recent Reports

View More Reports

Open Recommendations

U.S. Postal Service: Better Incorporating Leading Practices for Project Management Could Benefit Strategic Plan Implementation [Reissued with revisions on Sept. 19, 2023]
GAO-23-105297
Sep 19, 2023
Show
6 Open Recommendations
Agency Affected Recommendation Status
United States Postal Service The Postmaster General should direct the Office of Strategic Planning to ensure that the policies and guidance—such as the Strategic Initiative Governance Controls document—used to implement Strategic Plan projects determine when a project requires an integrated master schedule and require that such a project's team develop and maintain an integrated master schedule for the entire life of the project. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
United States Postal Service The Postmaster General should direct the Office of Strategic Planning to ensure that the policies and guidance—such as the Strategic Initiative Governance Controls document—used to implement Strategic Plan projects include guidance for project teams to integrate existing cost information in project charters or establish performance baselines for project costs and update those cost estimates throughout the life of projects. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
United States Postal Service The Postmaster General should direct the Office of Strategic Planning to ensure that the policies and guidance—such as the Strategic Initiative Governance Controls document—used to implement Strategic Plan projects provide guidance on when project teams are required to conduct a root cause analysis and develop corrective action plans to address variations in expected outcomes. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
United States Postal Service The Postmaster General should direct the Office of Strategic Planning to ensure that the policies and guidance—such as the Strategic Initiative Governance Controls document—used to implement Strategic Plan projects require that independent reviews resulting in activities as well as outcomes of corrective actions are clearly documented throughout the life of projects. (Recommendation 4)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
United States Postal Service The Postmaster General should direct the Office of Strategic Planning to ensure that the policies and guidance—such as the Strategic Initiative Governance Controls document—used to implement Strategic Plan projects include guidance for project teams to review, identify, and disseminate lessons learned prior to, during, and after implementing projects. (Recommendation 5)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
United States Postal Service The Postmaster General should direct the Office of Strategic Planning to amend the policies and guidance—such as the Strategic Initiative Governance Controls document—used to implement Strategic Plan projects to clarify what qualifies as an exception from the USPS policies used to implement Strategic Plan projects as well as the process for documenting the rationale for such exceptions. (Recommendation 6)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

GSA Commercial Platforms Program: Opportunities Exist to Improve Implementation
GAO-23-106128
Jul 26, 2023
Show
2 Open Recommendations
Agency Affected Recommendation Status
General Services Administration The Administrator of the General Services Administration (GSA) should ensure that the Commissioner of the Federal Acquisition Service develops a plan to formalize its manufacturer part number efforts intended to help ensure AbilityOne products are procured in lieu of their essentially the same counterparts. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
General Services Administration The Administrator of the General Services Administration (GSA) should ensure that the Commissioner of the Federal Acquisition Service, in consultation with the Small Business Administration, develops a more efficient process to enable participating agencies to include small business spend on the commercial platforms toward their small business goals. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Overseas Real Property: State Has Not Aligned Natural Hazard Resilience Plans to Staffing Levels
GAO-23-105887
Jun 22, 2023
Show
1 Open Recommendations
Agency Affected Recommendation Status
Department of State The Secretary of State should ensure that the Director of OBO, following the final staffing and resource decisions based on the agency's fiscal year 2024 appropriations, revisits the Climate Security and Resilience Program plans, including goals and timeframes, and adjusts the plans as appropriate. (Recommendation 1)
Open
State concurred with our recommendation. As of June 2023, State told us that it is developing the ability to anticipate, prepare for, and adapt facilities to natural hazard impacts. As of September 2023, State officials told us that by the end of this calendar year, the Climate Security and Resilience (CS&R) program will add volcanic and wildfire exposure to its list of natural disasters it assesses to determine the potential risk to facilitates. The officials added that the program also will complete its adaptation screening analyses of two case study locations--San Salvador and Tunis--by the end of 2023.

Federal Real Property: GSA Should Include Community Input Requirements to Help Fulfill Design Excellence Program Goals
GAO-23-106139
Jun 09, 2023
Show
1 Open Recommendations
Agency Affected Recommendation Status
General Services Administration The Administrator of the General Services Administration should ensure that the Commissioner of the Public Buildings Service updates the Design Excellence Manual to include requirements for obtaining and considering community input on building design, including architectural style. (Recommendation 1)
Open
GSA concurred with the recommendation and said it would develop a plan to address it. When we confirm what actions GSA has taken in response to this recommendation, we will provide updated information.
View More Recommendations

Related Pages

GAO Contacts