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Warfighter Support: DOD Needs to Share F-35 Operational Lessons Across the Military Services

GAO-18-464R Published: Apr 25, 2018. Publicly Released: Apr 25, 2018.
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Highlights

What GAO Found

The Marine Corps records F-35 aircraft operational lessons learned on its own service-specific website, but the Department of Defense (DOD) does not formally share these lessons across the military services. Instead, Marine Corps officials stated that they currently rely on personal relationships to share lessons learned with other services, through methods such as phone calls to colleagues in the Air Force or the Navy.

DOD has emphasized the need for the services to collect and share lessons learned not only at a service-specific level, but across all services, and it established the Joint Lessons Learned Program in 2000 to enhance joint capabilities through knowledge management in peacetime and wartime. Joint Lessons Learned Program guidance discusses the importance of not only capturing lessons learned, but communicating lessons learned through a range of mechanisms to properly institutionalize those lessons, effectively enable joint force capabilities, and enhance interagency and multinational coordination. The goal is to prevent lessons learned from being captured in a vacuum within each military service, but rather to have them captured and shared among the joint force to create, among other things, better doctrine, policy, training, and education. Air Force and Navy officials told GAO that they document lessons learned from F-35 deployments in the form of after action reports or observational briefings. However, the F-35 program does not currently disseminate or make available lessons learned across all services, although program officials agreed that doing so would be beneficial.

The F-35 program plans to rapidly increase over the next few years and expand operations and deployments to the Pacific for the three services. Without the F-35 program office's sharing or making available operational lessons learned through a new or existing communications mechanism, the services are at risk of not having access to key information that could affect their movements, exercises, operations, and sustainment of the aircraft in the Pacific and other areas where they operate. 

Why GAO Did This Study

In January 2017, the Marine Corps began transferring F-35 aircraft to Iwakuni, Japan--representing the first overseas stationing of the F-35 since its development. Reports accompanying the 2017 National Defense Authorization bills included provisions for GAO to review DOD's initial stationing of the F-35 in Japan. In March 2018, GAO issued a classified report (GAO-18-79C) that addressed these provisions. That report (1) described the warfighting capabilities the F-35 brings to the Pacific and assessed any operational challenges the Marine Corps faces; (2) assessed the extent to which the Marine Corps is prepared to support distributed operations with the F-35 in the Pacific; and (3) determined the extent to which the Marine Corps records and DOD shares F-35 operational lessons learned across the Marine Corps, the Air Force, and the Navy. DOD deemed some of the information related to the first two objectives to be classified, which must be protected from loss, compromise, or inadvertent disclosure. DOD deemed the recommendations we made in the report to be unclassified.

This report is a public version of the March 2018 classified report and focuses exclusively on the third objective, which DOD deemed unclassified: the extent to which the Marine Corps records and DOD shares F-35 operational lessons learned across the three services. To determine the extent to which the Marine Corps records and DOD shares F-35 operational lessons learned across the Marine Corps, the Air Force, and the Navy, GAO reviewed available Marine Corps after action reports on F-35-related exercises and compared the intraservice distribution of these after action reports with the guidelines in DOD's Joint Lessons Learned Program. GAO also interviewed officials from the F-35 Joint Program Office, as well as officials from the Marine Corps Forces Pacific; the Marine Corps Air Station Iwakuni, Japan; the Air Force Integration Office; and the Navy F-35 Fleet Integration Office.

Recommendations

 

GAO is making one recommendation to DOD.

The F-35 Program Executive Officer should formally share or make available, through a new or existing communications mechanism, F-35 operational lessons learned across the services. DOD concurred with this recommendation.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Defense The F-35 Program Executive Officer should formally share or make available, through a new or existing communications mechanism, F-35 operational lessons learned across the services. (Recommendation 1)
Open
DOD concurred with our recommendation. According to DOD officials, the Air Force, the Marine Corps and the Navy all have robust systems for capturing and sharing F-35 operational lessons learned. However, although these systems are accessible by members of the other services, there is a general lack of awareness of how to access systems across military services. As of December 2019, DOD officials stated that they were developing a Lessons Learned Database, which they estimate will be completed during the third quarter of 2020. As of May 2021, DOD officials believed they had made considerable progress in addressing this recommendation; however, no further information was provided to GAO. As of summer 2022, according to Joint Program Office officials, there is internal dispute as to who within DOD should be the operational authority tied to this recommendation. Until the department provides relevant documentation to confirm implementation of a solution, this recommendation will remain open.

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