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Open Recommendations (34 total)

IT Portfolio Management: OMB and Agencies Are Not Fully Addressing Selected Statutory Requirements

GAO-25-107041
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1 Open Recommendations
Agency Affected Recommendation Status
Social Security Administration The Commissioner of the Social Security Administration should direct its agency CIO to work with OMB to ensure that annual reviews of their IT portfolio are conducted in conjunction with the Federal CIO and the Chief Operating Officer or Deputy Secretary (or equivalent), as prescribed by FITARA. (Recommendation 44)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Cloud Computing: Selected Agencies Need to Implement Updated Guidance for Managing Restrictive Licenses

GAO-25-107114
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1 Open Recommendations
Agency Affected Recommendation Status
Social Security Administration The Commissioner of the Social Security Administration should assign and document responsibility for identifying and managing potential impacts of restrictive software licensing practices across the agency. (Recommendation 12)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Cloud Computing: Selected Agencies Need to Implement Updated Guidance for Managing Restrictive Licenses

GAO-25-107114
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1 Open Recommendations
Agency Affected Recommendation Status
Social Security Administration The Commissioner of the Social Security Administration should update and implement guidance to fully address identifying, analyzing, and mitigating the impacts of restrictive software licensing practices on cloud computing efforts. (Recommendation 11)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Workforce: Actions Needed to Improve Recruitment and Retention in Alaska, Hawaii, and U.S. Territories

GAO-25-106527
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1 Open Recommendations
Agency Affected Recommendation Status
Social Security Administration The Commissioner of the Social Security Administration should ensure that employees in offices that are outside of the Eastern time zone are able to access live training at a reasonable time, that includes the opportunity to interact with the instructor(s) and peers. (Recommendation 12)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Federal Workforce: Actions Needed to Improve Recruitment and Retention in Alaska, Hawaii, and U.S. Territories

GAO-25-106527
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1 Open Recommendations
Agency Affected Recommendation Status
Social Security Administration The Commissioner of the Social Security Administration should evaluate the agency's current recruitment strategies and efforts to identify opportunities to broaden the pool of qualified local candidates across all hard-to-fill noncontiguous areas. (Recommendation 9)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Social Security Administration: Actions Needed to Help Ensure Success of Electronic Verification Service

GAO-24-106770
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1 Open Recommendations
Agency Affected Recommendation Status
Social Security Administration The SSA Commissioner should ensure that the Associate Commissioner of the Office of Data Exchange, Policy Publications and International Negotiations includes in relevant Federal Register or other public notices a detailed explanation of any changes to eCBSV user fees, such as by describing cost recovery methodologies and assumptions, recent and projected costs, and user-fee collections. (Recommendation 4)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Social Security Administration: Actions Needed to Help Ensure Success of Electronic Verification Service

GAO-24-106770
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3 Open Recommendations
Agency Affected Recommendation Status
Social Security Administration The SSA Commissioner should ensure that the Associate Commissioner of IT Financial Management and Support implements appropriate controls to ensure all significant IT investments follow the Information Technology Investment Process. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Social Security Administration The SSA Commissioner should ensure that the Associate Commissioner of Data Exchange, Policy Publications and International Negotiations establishes performance measures and related goals for use of eCBSV. (Recommendation 7)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Social Security Administration The SSA Commissioner should ensure that the Associate Commissioner of Data Exchange, Policy Publications and International Negotiations develops a process for soliciting input from stakeholders on changes to eCBSV user fees prior to their implementation. (Recommendation 5)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Cloud Computing: Agencies Need to Address Key OMB Procurement Requirements

GAO-24-106137
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1 Open Recommendations
Agency Affected Recommendation Status
Social Security Administration The Commissioner of SSA should ensure that the CIO of SSA updates guidance to put a cloud SLA in place with every vendor when a cloud solution is deployed. The guidance should include language that addresses OMB's required elements for SLAs, including: clear performance metrics and remediation plans for non-compliance. (Recommendation 45)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
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