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Open Recommendations

Job Corps: DOL Could Improve Center Safety and Security Procedures and Assess Hiring Flexibilities for Drug Intervention Specialists
GAO-23-105589
Aug 24, 2023
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3 Open Recommendations
Agency Affected Recommendation Status
Employment and Training Administration The Assistant Secretary of ETA should develop written procedures detailing the steps regional office staff need to take to review and approve Job Corps center safety and security standard operating procedures, including clarifying how to address situations in which the requirements relate to uncommon circumstances. (Recommendation 1)
Open
DOL agreed with this recommendation and discussed actions it planned to take to address it. In particular, DOL stated that its national Office of Job Corps will establish written procedures for the review and approval of center safety and security standard operating procedures. We will monitor DOL's progress in completing these actions.
Employment and Training Administration The Assistant Secretary of ETA should assess actions the national Office of Job Corps can take to help centers address challenges with recruiting and retaining TEAP specialists, such as assessing possible changes to national policy that allow greater hiring flexibility. (Recommendation 2).
Open
DOL agreed with this recommendation and discussed actions it planned to take to address it. In particular, DOL stated that its national Office of Job Corp will work to support centers in recruiting and retaining qualified TEAP specialists by encouraging center operators to offer competitive wages and assessing changes to current policy to increase hiring flexibilities. We will monitor DOL's actions to determine if they address this recommendation.
Employment and Training Administration The Assistant Secretary of ETA should require the national Office of Job Corps to collect and monitor data on recruiting TEAP specialists using waivers and retaining those who obtain certification. (Recommendation 3).
Open
DOL agreed with this recommendation and discussed actions it planned to take to address it. In particular, DOL stated that its national Office of Job Corps will establish a set of procedures to collect and monitor data on recruiting and retaining TEAP specialists working under approved waivers. We will monitor DOL's progress to complete these efforts. .

Unemployment Insurance: DOL Needs to Further Help States Overcome IT Modernization Challenges
GAO-23-105478
Jul 24, 2023
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3 Open Recommendations
Agency Affected Recommendation Status
Department of Labor The Secretary of the Department of Labor should direct the Office of Unemployment Insurance Modernization and the Office of the Chief Information Officer to update their processes for UI pilots to reflect leading practices for pilot design, and implement the leading pilot design practices that address the weaknesses that we identified on its future pilots. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Labor The Secretary of the Department of Labor should direct the Office of Unemployment Insurance to define UI IT modernization standards for states. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Labor The Secretary of the Department of Labor should direct the Office of Unemployment Insurance to measure states' UI IT performance against established standards. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Workforce Innovation and Opportunity Act: Additional Steps Needed to Help States Collect Complete Enrollment Information
GAO-23-104830
Nov 16, 2022
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1 Open Recommendations
Agency Affected Recommendation Status
Department of Labor The Secretary of Labor should work with the Secretary of Education to determine how to better assist WIOA core programs in collecting complete information on co-enrollment, for example, by providing additional information or technical assistance to help states better share information on participants across programs. (Recommendation 1)
Open
The Department of Labor (DOL) agreed with this recommendation. DOL stated that it will continue to partner with Education to emphasize the importance of collecting complete and accurate co-enrollment information and provide additional support to states. We will monitor the progress of these efforts.
Department of Education The Secretary of Education should work with the Secretary of Labor to determine how to better assist WIOA core programs in collecting complete information on co-enrollment, for example, by providing additional information or technical assistance to help states better share information on participants across programs. (Recommendation 2)
Open – Partially Addressed
Education has provided technical assistance to states to improve the accuracy and completeness of co-enrollment data. For example, in March 2023, Education and the Department of Labor (DOL) held a joint webinar with state programs on co-enrollment best practices, data collection and reporting. This webinar continues to be available on DOL's Workforce GPS website. In addition, Education reports it targeted technical assistance to specific states to help them more accurately collect data on co-enrollment and expects that all states will report co-enrollment data in Statewide Performance Reports due to the Department on October 1, 2023. Education also described future actions or improvements related to co-enrollment data, such as clarifying instructions for reporting co-enrollment in a data collection form to be revised in 2024. We will consider closing this recommendation once these actions have been completed and reflected in state reporting.
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