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Defense Health Care: Additional Assessments Needed to Determine Effects of Active Duty Medical Personnel Reductions

GAO-23-106094 Published: Jul 11, 2023. Publicly Released: Jul 11, 2023.
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Fast Facts

The Department of Defense has about 108,000 active duty medical personnel who provide health care on the battlefield and in military hospitals and clinics across the nation.

In 2021, DOD proposed reducing the number of military medical personnel by over 10,000.

These reductions could make it harder for the military health system to provide quality care and could affect the cost of that care. But DOD hasn't fully or consistently assessed the potential effects—so it doesn't know for sure.

We recommended fully assessing potential effects before making personnel reduction decisions.

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Highlights

What GAO Found

The Department of Defense (DOD) has not fully or consistently assessed the effects of potential reductions of active duty medical personnel. DOD identified 12,801 military positions to reduce or realign, of which the majority are medical positions. Various medical specialties were selected for reduction, including about 1,000 positions for specialties that are critical for wartime or behavioral health. To mitigate the effect these reductions may have on military medical treatment facilities (MTFs), DOD developed mitigation strategies. These include hiring civilian or contractor replacements, relying on remaining staff to absorb the workload, and sending patients to civilian provider networks under its TRICARE health plan. DOD performed limited assessments on the effect these reductions may have on MTFs. However, DOD did not always consider the feasibility of its mitigation strategies—such as the ability of TRICARE networks to meet any increase in demand for healthcare—because it did not have guidance about how to assess these effects on MTFs. Until DOD develops and uses guidance to comprehensively assess the potential effect that reductions may have on MTFs, it risks taking actions that could decrease the ability of the military health system to achieve its mission of ensuring the medical readiness of the force and caring for military service members and their families.

Proposed Military Positions to Reduce or Realign by Type, Fiscal Years 2020-2027

Proposed Military Positions to Reduce or Realign by Type, Fiscal Years 2020-2027

DOD developed a methodology for evaluating the adequacy of TRICARE networks, but did not use it to assess the ability of these networks to absorb the potential additional patient workload resulting from MTF medical personnel reductions. Instead, DOD reported the results of a population assessment that did not use its methodology. Moreover, DOD did not provide guidance for using its methodology, such as by defining specific measurable objectives that can facilitate consistent assessment of the TRICARE networks surrounding the 215 MTFs affected by the reductions. Until DOD develops and implements such guidance, decision makers risk not knowing the effect, if any, reductions may have on the TRICARE networks.

The military departments used wartime scenarios to determine active duty medical personnel requirements, but did not fully define such requirements prior to determining military medical personnel reductions. Specifically, deficiencies in medical capability exist, in part, because DOD has experienced challenges with recruitment and retention and has undefined medical personnel requirements. For example, DOD has not fully determined the medical personnel needed to support casualties returning from an overseas large-scale conflict. Without fully defined requirements, DOD will not have all relevant information to make decisions regarding the reduction of military medical personnel.

Why GAO Did This Study

DOD relies on more than 108,000 active duty personnel to provide both operational medical care in support of war and other contingencies and beneficiary medical care within the department's hospitals. In 2021, DOD proposed to reduce the number of military medical personnel to increase positions for other missions.

The National Defense Authorization Act for Fiscal Year 2022 included a provision for GAO to review DOD's analyses in support of the reduction or realignment of military medical personnel. This report evaluates the extent to which DOD (1) identified reductions or realignment of active duty medical personnel and strategies to mitigate any potential gaps in health care services at MTFs and assessed any effects; (2) assessed the ability of TRICARE networks to absorb the additional workload that may be caused by reductions; and (3) used wartime scenarios and identified medical capability deficiencies, if any, to determine active duty medical personnel requirements.

GAO analyzed DOD documentation about reduction assessments and medical personnel requirements. GAO also met with cognizant DOD officials.

Recommendations

GAO is making nine recommendations, including that DOD (1) develop and use guidance to assess the effects of military medical personnel reductions on MTFs and the ability of TRICARE networks to absorb additional workload resulting from reductions and (2) fully define requirements before deciding on reductions. DOD concurred with all nine recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Defense The Secretary of Defense should ensure that the Assistant Secretary of Defense for Health Affairs, in coordination with the Surgeons General of the military departments and the Director of DHA, develops and implements department-wide guidance for assessing fully and consistently the potential effect of military medical personnel reductions on the MTFs, including procedures for documenting results of the assessments. Such guidance should provide clarity on assessing feasibility of using mitigation strategies for any identified reductions and conducting a risk analysis associated with the hiring, onboarding, and retention of civilian personnel. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of the Army, in coordination with the Surgeon General of the Army, should use the results of such assessments to inform the number of active duty medical personnel reductions. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of the Navy, in coordination with the Surgeon General of the Navy, should use the results of such assessments to inform the number of active duty medical personnel reductions. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of the Air Force, in coordination with the Surgeon General of the Air Force, should use the results of such assessments to inform the number of active duty medical personnel reductions. (Recommendation 4)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of Defense should ensure that the Assistant Secretary of Defense for Health Affairs, in coordination with the Surgeons General of the military departments and the Director of the DHA, conducts a comprehensive assessment of the cost of any future proposed military medical personnel reductions on the unified medical budget and use that assessment to inform reduction decisions. (Recommendation 5)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of Defense should ensure that the Assistant Secretary of Defense for Health Affairs, in coordination with the Surgeons General of the military departments, and the Director of DHA, develops guidance that translates the 719 Plan methodology into a process with measureable objectives that can facilitate consistent assessments of TRICARE networks' ability to absorb additional patient workload resulting from future reductions of military medical personnel. (Recommendation 6)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of Defense should ensure that the Assistant Secretary of Defense for Health Affairs, in coordination with the Surgeons General of the military departments and the Director of the DHA, prior to implementing its future military medical personnel reductions plans, assesses TRICARE networks with planned military medical personnel reductions using guidance developed from the 719 Plan methodology to determine the networks' ability to absorb additional patient workload. (Recommendation 7)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of Defense should ensure that the Assistant Secretary of Defense for Health Affairs, in coordination with the Surgeons General of the military departments and the Director of the DHA, uses the guidance developed from the 719 Plan methodology and develops a plan that facilitates periodic monitoring of the ability of TRICARE networks to absorb additional patient workload resulting from any planned military medical personnel reductions. (Recommendation 8)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Defense The Secretary of Defense, in coordination with the Chairman of the Joint Chiefs of Staff and the Secretaries of the military departments, should ensure that DOD fully defines military medical personnel requirements before making future decisions about how many military medical personnel to reduce and where to accept risk. (Recommendation 9)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

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