Homelessness: Enhanced Coordination Could Improve Disaster Shelter and Housing Assistance
Fast Facts
People experiencing homelessness, who may be in shelters or living on the streets, may be vulnerable and most severely affected by disasters like hurricanes.
Two federal agencies—the Department of Housing and Urban Development (HUD) and Federal Emergency Management Agency (FEMA)—provide funding to state and local governments that can help assist the homeless population during a disaster.
However, HUD and FEMA don't regularly work together on homeless housing issues during disasters. We recommended they do so to more efficiently and effectively assist this population.
Highlights
What GAO Found
No federal programs are specifically designed to address the housing needs of the homeless population in a disaster. However, the Federal Emergency Management Agency's (FEMA) Public Assistance program can provide this population with emergency shelter (available to the entire community after a disaster). In addition, grantees of the Department of Housing and Urban Development's (HUD) Community Development Block Grant Disaster Recovery (CDBG-DR) program can use program funds to provide the homeless population with housing assistance, such as transitional and permanent supportive housing.
Two homelessness programs—HUD's Continuum of Care and Emergency Solutions Grants (ESG) program—can provide housing assistance during a disaster, although they generally do not receive supplemental disaster funding. HUD may waive program requirements during a disaster to give affected recipients more flexibility. In 2020, the CARES Act provided $4 billion in ESG grants to respond to the COVID-19 pandemic and authorized HUD to provide statutory and regulatory waivers and alternative program requirements for all recipients. For example, the act waived the 60 percent cap on street outreach and emergency shelter expenses. Recipients and homeless service providers GAO spoke with generally found these waivers to be useful. As of November 2022, HUD said it planned to evaluate the use of ESG waivers and alternative program requirements during the pandemic but did not provide an estimated time frame for doing so. Such a review would better inform HUD and Congress on the use of ESG waivers and alternative program requirements in future disasters.
FEMA and HUD do not regularly coordinate on issues related to disaster sheltering and housing assistance provided to the homeless population. While both agencies participate in some interagency efforts on disaster response, these efforts either do not address the homeless population or do not occur regularly. Stakeholders GAO interviewed shared lessons learned regarding the importance of having established relationships between emergency management and homelessness stakeholders to collaborate on providing assistance for the homeless population. The United States Interagency Council on Homelessness (USICH), which includes HUD and FEMA, plans to implement a federal strategy to strengthen coordination among homelessness, public health, and emergency management agencies. However, it has not yet determined when or how to do so. By regularly coordinating—for example, through efforts being undertaken through USICH to implement the federal strategy on improving collaboration in the event of a disaster—FEMA and HUD could help increase knowledge sharing and disseminate information among federal and local partners.
Why GAO Did This Study
Disasters, such as hurricanes, cause billions of dollars in damage each year. People experiencing homelessness, who may be in shelters or on the streets, may be vulnerable and most severely affected by disasters.
The 2019 Additional Supplemental Appropriations for Disaster Relief Act provided funding for GAO to conduct audits related to 2018 disasters. This report examines (1) how federal disaster programs can provide shelter or housing assistance to the homeless population, (2) how federal homelessness programs can provide housing assistance to this population during disasters, and (3) coordination by FEMA and HUD on these issues. GAO reviewed federal agency documentation and interviewed staff at FEMA and HUD offices and at state and local governments, selected program grantees and recipients, emergency managers, and homeless service providers in four states affected by 2018 disasters (California, Florida, North Carolina, and Wisconsin). GAO selected 2018 disasters in these states due to the significance of their impact and for geographic diversity.
Recommendations
GAO is making three recommendations, including that HUD establish time frames for reviewing information on ESG CARES Act waivers and alternative program requirements and that HUD and FEMA coordinate on federal disaster sheltering and housing assistance for the homeless population. FEMA agreed and HUD neither agreed nor disagreed with GAO's recommendations.
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Department of Housing and Urban Development | The Secretary of Housing and Urban Development should ensure that the Assistant Secretary for Community Planning and Development establishes specific time frames for conducting a review of the use of waivers and alternative requirements provided for ESG-CV and the lessons learned that would inform their future use for disasters. Such a review should include an assessment of both the effectiveness of the waivers and alternative requirements in benefitting the homeless population and its providers and the risks such waivers may have posed. (Recommendation 1) |
Open
HUD's Office of Community Planning and Development noted that HUD staff continuously evaluate the impact of waivers for future use in disaster planning and response as part of its efforts to improve the efficiency and effectiveness of HUD programs. With respect to ESG-CV funding, in September 2023, HUD noted that recipients must make final draws of ESG-CV funds by April 30, 2024, meaning waivers and alternative requirements will still be in use in many communities until then. HUD CPD officials said that as part of its work to update the ESG program interim rule, it plans to assess the effectiveness of waivers and alternative requirements to benefit people experiencing homelessness and other recipients as well as the potential risks or complications the waivers may create. However, HUD did not provide any timeframes for doing so. GAO will continue to follow up on this matter.
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| Federal Emergency Management Agency | The Administrator of FEMA should coordinate with HUD on federal disaster shelter and housing assistance for the homeless population, through efforts such as those related to the implementation of USICH's federal strategic plan to prevent and end homelessness (issued December 2022). Activities could include (1) identifying the needs of those experiencing homelessness and lessons learned related to planning, evaluating, and coordinating efforts to address their disaster shelter and housing needs and (2) disseminating this information to state and local partners. (Recommendation 2) |
Open
FEMA officials stated that it has taken some steps toward implementing the U.S. Interagency Council on Homelessness (USICH) federal strategic plan referred to as the All INside Initiative. For example, in August 2023, FEMA and HUD began a Pre-Disaster Housing Initiative which included convening first cohort of emergency management and housing agencies in four selected states to develop a pre-disaster housing plan and/or recovery frameworks to include considerations of people experiencing homelessness. Through this initiative, FEMA , HUD, and the four selected states held a workshop to discuss pre-disaster housing planning, which included panel discussions, presentations, and networking activities alongside facilitated in-person working sessions on the state plans and frameworks. As of February 2024, FEMA estimated that it will complete a "Pre-Disaster Housing Planning Guide" and a "Pre-Disaster Housing Planning Checklist" by September 2024. FEMA has also invited USICH to present on the "All in Plan" at its Recovery Directorate and embedded a FEMA staff member with the city of Los Angeles for 90 days to provide expertise and serve as a liaison between the city and the federal government as part of All INside. In addition, FEMA stated that a Shelter Transition Team Working Group has conducted weekly meetings (beginning on December 4, 2023) with representation from FEMA's Individual Assistance and Public Assistance divisions to collaborate with HUD, Health and Human Services (HHS), State, Local and Tribal (SLTT) partners, and Non-Governmental Organizations (NGOs) in developing comprehensive disaster planning guidance regarding Shelter Transition Teams. This planning guidance will incorporate a whole community approach to identify sustainable strategies to support individuals transitioning from shelter environments with support from Continuums of Care, public health, and emergency management partners. FEMA expects this guidance to be completed December 31, 2024. GAO will follow up on the progression of these efforts.
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| Department of Housing and Urban Development | HUD's Assistant Secretary for Community Planning and Development should coordinate with FEMA on federal disaster shelter and housing assistance for the homeless population, through efforts such as those related to the implementation of USICH's federal strategic plan to prevent and end homelessness (issued December 2022). Activities could include (1) identifying the needs of those experiencing homelessness and lessons learned related to planning, evaluating, and coordinating efforts to address their disaster shelter and housing needs and (2) disseminating this information to state and local partners. (Recommendation 3) |
Open
HUD stated that it is engaged in multiple interagency efforts, including regularly scheduled collaboration with the Federal Emergency Management Agency (FEMA) and the United States Interagency Council on Homelessness (USICH) and that HUD will work with USICH to implement the new federal strategic plan. As of September 2023, HUD stated that efforts are underway to develop an implementation workplan for USICH's federal strategic plan that will include action steps, timelines, and agency commitments. GAO will continue to follow up on these matters.
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