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Director Name

Heather Krause

Managing Director,
Physical Infrastructure

Areas of Expertise:

  • Aviation safety
  • Aviation operations
  • Airport infrastructure

Heather Krause is the Managing Director in GAO’s Physical Infrastructure team. She is one of GAO's experts on civil aviation issues, including aviation safety and airline consumer protection.

Within GAO, Heather has worked in the Physical Infrastructure and Strategic Issues mission teams and previously led GAO's duplication and cost savings work.

Heather joined GAO in 2003. She holds a bachelor of arts in political science from the University of Minnesota Duluth and a master's degree in Public Policy from the University of Minnesota.

Heather can be reached at or by phone at 202-512-2834.

For more information on about Heather’s subject areas, see:

COVID-19 Battered the Aviation Industry, Is the US Prepared if it Happens Again?
Aviation Workforce--Concerns about Future Pilot and Mechanic Shortages
FAA Tackles Increased Drone Use
Air Travel and Communicable Diseases like COVID-19