GAO’s reports and testimonies give Congress, federal agencies, and the public timely, fact-based, non-partisan information that can improve government operations and save taxpayers billions of dollars.
What GAO Found Most school and veteran service organization (VSO) officials GAO interviewed stated that when given the choice between the Post 9/11 GI Bill (GI Bill) and the Veteran Readiness and Employment (VR&E) program, veterans with disabilities will base their choice on which program best suits...
What GAO Found The Department of Veterans Affairs (VA) took steps—such as issuing guidance and trainings—to support the response to the COVID-19 pandemic in Community Living Centers (CLC), which are VA-owned and -operated nursing homes.
What GAO Found The Department of Veterans Affairs (VA) has recently identified improvements for its physical security risk management policy and oversight process for its medical centers but has yet to implement them.
What GAO Found The Veterans Benefits Administration (VBA) has over 9,000 employees who process veterans' claims for disability compensation. To ensure claims processors have the skills needed to handle disability claims efficiently and effectively, training is a key strategy.
What GAO Found The Department of Veterans Affairs (VA) has faced long-standing challenges in its efforts to deploy information technology (IT) initiatives in two critical areas needing modernization: the department's aging health information system, known as the Veterans Health Information Systems and...
What GAO Found Most of the 15 stakeholders GAO interviewed reported that servicemembers have limited understanding about waivers of their consumer rights and protections under the Servicemembers Civil Relief Act, as amended (SCRA).
What GAO Found Like most medical institutions nationwide, the Department of Veterans Affairs (VA) faced difficulties obtaining medical supplies, including personal protective equipment for its medical workforce, particularly in the early stages of the COVID-19 pandemic.