From the U.S. Government Accountability Office, www.gao.gov Transcript for: Calculating Cost-of-Living Adjustments for Retirement Benefits Description: More than 60 million Americans receive retirement benefits from the federal government. This includes older Americans, who receive Social Security--as well as workers with disabilities, and their families. As life expectancy in the U.S. has increased, so have concerns about how these benefits are calculated and increased to include changes in cost of living. We talk to GAO's Charlie Jeszeck about how cost of living for retirement benefits is calculated. Related GAO Work: GAO-20-422, Retirement Security: BLS Should Explore Ways to Improve the Accuracy, Timeliness, and Relevance of Its Cost-of-Living Measurements Released: June 2020 [Intro Music] [Charlie Jeszeck]: Increasingly there are weaknesses in all of these indexes that the BLS is calculating. [Holly Hobbs]: Hi and welcome to GAO's Watchdog Report, your source for news and information from the U.S. Government Accountability Office. I'm Holly Hobbs. More than 60 million Americans receive retirement benefits from the federal government. This includes older Americans who receive Social Security, as well as workers with disabilities, and their families. As life expectancy in the U.S. has increased, so have concerns about how these benefits are calculated and increased to include changes in cost of living. Today, we talked to Charlie Jeszeck, an expert on income security and a Director in GAO's Education, Workforce, and Income Security Team. Thank you for joining us, Charlie. [Charlie Jeszeck]: Thank You, Holly. [Holly Hobbs]: Charlie, millions of Americans count on Social Security cost-of-living increases to make ends meet. What did we find when it comes to those increases? [Charlie Jeszeck]: Well, Holly, first, a little bit of history. Right now the Social Security benefits-- when you're in retirement--are indexed by what they call the CPI-W or the Urban Wage Earner and Clerical Workers Consumer Price Index. And there's been a debate over the last 30 years as to whether this is the most appropriate subpopulation index to be used. Some people argue that there should be an index that captures the cost of living for older Americans, the so-called CPI-E. Others say that there should be an index that more captures how people switch from one product to another when prices change. For example, if the cost of gasoline goes up, they may take the train to the city and then that--you would want to capture that in the index. Now, the upside of both of these alternatives is that, if you use the CPI-E, that's shown to have been increasing benefits. If you use a chained CPI, that tends to lower benefits. But, in fact, one of the things that we found in this report is that the CPI-W itself, the one that is currently used by Social Security, faces issues of reliability, timeliness and relevance. [Holly Hobbs]: So, Charlie, every facet of life is being impacted by the coronavirus. Which of these methods be best for calculating cost of living under that scenario? [Charlie Jeszeck]: Currently, with the pandemic, we know that people's consumption patterns have changed significantly. People are not going to restaurants, for example. And yet the CPI and the indexes that will be used, that are being constructed are based on data from up to 4 years ago where the basket of goods and services that people were purchasing we're quite different than what people are doing today. The bottom line in all this is that this creates potentially, you know, areas in the accuracy of the CPI and in its--certainly its timeliness and in its relevance. [Holly Hobbs]: It sounds like the federal government has access to data that could better position it to respond to changes in cost of living and to calculate benefits, but it's not currently using that data. [Music break] [Holly Hobbs]: Charlie, what impact could a miscalculation in cost of living have on people who receive retirement benefits? [Charlie Jeszeck]: Well, right now we don't know what the impact is. We don't know if it's resulting in the CPI being higher than it should be or that people are getting lower benefits than they should. That's one of the issues. We don't have a sense yet of how these weaknesses are manifesting themselves. But there is greater concern that these problems are significant, that the data are old; the sample size that are--the people who are being asked to participate in a survey, the fewer of them are responding; the subpopulations that are focused on are shrinking. And so this is problematic. And so, if we want to get an accurate cost-of-living index, an accurate picture of changes in the standard of living for Americans in these subpopulations and then make sure that people can get the benefits, we need to take a look at how the CPI is constructed and whether--and figure out the direction of the inaccuracies. [Holly Hobbs]: Charlie, last question: What is the bottom line of this report? [Charlie Jeszeck]: The basic problem here is that, increasingly, there are weaknesses in all of these indexes that the BLS is calculating because of sample size declines, because of lags in the data. And so, we really need to take a good hard look at the basic methodology behind all of these indexes before we get into a debate over what the appropriate index should be. [Holly Hobbs]: That was Charlie Jeszeck talking about GAO's recent review of retirement benefits and cost-of-living adjustments. Thank you for your time, Charlie. [Charlie Jeszeck]: Thank you. It's my pleasure. 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